These terms are an agreement between you and Sonder Project, a sole proprietorship based in California ("we", "us"), for your use of Strynd at strynd.com and in its mobile apps ("the app"). By creating an account or using the app, you agree to these terms and to our privacy policy.
Who can use it
You must be at least 18 years old and able to enter into this agreement. If you use the app for an organization, you confirm you're allowed to accept these terms for it.
Your account
- Give accurate information and keep your sign-in details secret. You're responsible for activity on your account.
- Turn on two-factor authentication and auto-lock if others could access your device.
- Tell us right away at dante@sonderproject.co if you think your account has been accessed without permission.
Your content
Everything you enter stays yours. You give us permission to store, process and display it only to run the app for you, as described in the privacy policy. You can export or delete it at any time.
When you enter information about other people, such as clients, you agree that:
- you have their permission, or another lawful basis, to record and use it;
- you'll follow the laws and the rules of any organization or program you work for that apply to it;
- you won't enter Social Security numbers, government ID numbers, bank or card account details, or protected health information unless we've agreed to it in writing.
Acceptable use
Don't:
- break the law, or harass, harm or spam anyone using the app;
- try to access other people's accounts or data, or get around security features;
- disrupt, overload, scrape or reverse engineer the app, except where the law allows it;
- resell the app or use it to build a competing product.
Other systems you use
Strynd is a work and organizing tool. It doesn't replace any official system of record (such as HMIS or an agency case file) that you're required to use, and you remain responsible for keeping those systems accurate.
Text messages
If you opt in to text reminders, you agree to receive them at the number you provide. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Carriers aren't liable for delayed or undelivered messages.
Fees
Individual accounts are $9 a month after a 7-day free trial. Starting the trial needs a payment card; you're charged when the trial ends unless you cancel first. Free trials are limited to one per person, card and mobile number. Organization plans are $15 per staff member a month, or $249 a month for up to 20 staff and $10 for each additional staff member, after a 30-day free trial. Subscriptions renew monthly until cancelled, and organization charges adjust when staff are added or removed. Payments are processed by Stripe. You can cancel any time in Settings → Billing; you keep access until the end of the period you paid for. If a trial ends or a payment fails, your account becomes view-only: you can still see and export everything. Accounts created before November 10, 2026 are free for life. If prices change, we'll tell you in advance.
Changes and availability
We're improving the app all the time and may change or remove features. We aim to keep it available but can't promise it will always be uninterrupted or error-free. Keep your own copies of anything you can't afford to lose (Settings → Data lets you export it).
Ending your account
You can delete your account at any time in Settings. We may suspend or close an account that breaks these terms or puts others at risk; where reasonable, we'll warn you first and give you a chance to export your data.
Disclaimer
The app is provided "as is" and "as available". To the extent the law allows, we disclaim all warranties, express or implied, including fitness for a particular purpose and non-infringement. Reminders and summaries are aids, not guarantees; don't rely on them alone for anything time-critical.
Limitation of liability
To the extent the law allows, we aren't liable for indirect, incidental, special, consequential or punitive damages, or for lost data, profits or revenue. Our total liability for any claim relating to the app is limited to the greater of the amount you paid us in the 12 months before the claim or $100. Some places don't allow these limits, so they may not apply to you.
Indemnity
You agree to cover our reasonable losses and costs from claims by others that arise from content you entered without the right to, or from your breaking these terms or the law.
Governing law
These terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. Any dispute will be handled in the state or federal courts located in California, unless the law where you live requires otherwise.
Changes to these terms
If we make significant changes, we'll update the date above and let you know in the app or by email before they take effect. Continuing to use the app after that means you accept the new terms.
Contact
Sonder Project, California, USA. Email dante@sonderproject.co.